Apartment Review for Arbor Pointe - Norfolk, VA

This apartment Complex is pathetic. I lived here for a year and never got one complaint addressed. the parking lot always flooded and it took a week and a half before the water level went down. The Water level rose high enough to the doors on my Jeep Wrangler. the swore they were going to fix a problem and to this day the have not fixed the problem. The management lady Alma is mean and doesn't know how to address people or handle situations professionally. She is rude and disrespectful. They are continueously changing staff. The do make good cookies but that is about it. There are Squirles or rats living there that come into the apartments through the floors. They lowsy security. People are always getting robbed or stolen from. Example: when people are about to move out or get kicked out the few lazy maintainance people that pop up periodically let the neighbors pay them to let them into the apartments and take furniture while the person living there is away at work or out for the day. I know this because I was offered. I am also a friend of an employee who hates woeking for them because of the lack of respect they have for their tenants. If I were asked to recomend this apartment, I couldn't do it honestly. Oh don't let me forget the drug problems and noise problems that arose. People beaing their kids, all times of the day; police sirens always coming in and out of the complexes because of some dramatic situation. Less than adequate laundry facilities that have insects all through them and are rusted so when you wash your clothes the are covered in rust. Oh and back to the parking situations , there are barely any parking spaces. I was told when I moved there that as long as I had a decal, I could park on the curb, but the night I parked on the curb that I was directed to park on, I was towed at my own expense. When I reported what happened to the rental office Alma said